Home / About Us / Integrations & Partners / How We Work / FAQ
How It Works
Our 5 Step Fulfilment Process
Goods In
Ship Your products to any of our fulfilment centres. We inspect, measure, photograph your items, and add tracking details to our inventory management software.
Warehousing
Once checks are complete, place your goods into clean, safe storage, optimising space for each item to ensure cost efficiency. You only pay for what you use.
Picking & Packing
When an order is placed, our team use our custom built tech to pick and pack your products. 98% of orders are dispatched the same day with 99.9% pick and pack precision.
Shipping
We swiftly ship orders internationally through our carrier network. Save costs on shipping thanks to our economies of scale, and our carrier team regularly negotiate the best rates on your behalf.
Returns Management
All returns come back to us for rapid processing. We check, refund if needed,and prepare suitable goods for resale. Customers can track the returns process from start to finish.
Detailed Insights & Real Results
Live Tracking Updates
Sync your account with our real time Warehouse Management System to receive live tracking updates and a view of your account.
Inventory Reports
With our WMS, you have clear visibility of your inventory through detailed reports, allowing you to see inbound and outbound stock, storage locations and current stock levels.
Consolidate Sales Channels
Manage all your sales channels in one place, with our WMS bringing orders and inventory together for a more streamlined fulfilment process. Gain greater visibility across your channels while keeping stock levels accurate.
Not a real demographic*
DEDICATED TEAM
At Ayla Fulfilment, we believe great fulfilment starts with great communication. That’s why our customers have access to a dedicated team who understand their business, products and individual fulfilment requirements. Rather than being passed between different departments, you’ll have knowledgeable people on hand who understand your account and can provide clear, practical support when you need it.
Whether you need an update on an order, have a question about your inventory, require help with your WMS or need to resolve an issue, our team is here to help. We keep communication straightforward and transparent, making sure you stay informed about your stock and orders throughout the fulfilment process.
Our experienced team is always available to offer advice and help find solutions when challenges arise. We work closely with our customers to understand their needs and provide a service that can adapt as their business grows.
With Ayla Fulfilment, you’re not just another account number. We build long-term partnerships with our customers, providing the personal support and expertise needed to keep your fulfilment running smoothly.
0.00%
Pick & Pack Accuracy
0%
Same Day Dispatch
0%
Client Satisfaction